LAST UPDATED: 15th July 2022
Welcome to Darabase. Darabase Limited (we, us, our or Darabase Limited), the owner and operator of Darabase, Darabase.io and MonitAR.org, are committed to protecting and respecting your privacy.
Please read the following carefully.
We collect personal information from you in the following ways:
Personal information you give to us:
This is personal information you give to us when you:
This personal information is provided by you entirely voluntarily and includes personal information you submit on the Sites, the Darabase, Darabase.io and MonitAR Platforms or on social media. We may also ask you for information when you report a problem with the Database, Darabase.io and MonitAR Platforms.
Personal information we collect about you:
We may automatically collect personal information about your use of the Darabase, Darabase.io and MonitAR Platforms, such as the number and duration of your visits to the Darabase, Darabase.io and MonitAR Platforms, your interactions with the Darabase, Darabase.io and MonitAR Platforms, your user behaviour and details of which particular pages you have visited. We will anonymise this information so that it is not attributable to you (Anonymised Information).
We may however automatically collect information relating to your activity on the Darabase, Darabase.io and MonitAR Platforms (i.e. an audit log) that is attributable to you. This information includes a log of your activities relating to any updates to your property registration details, any challenges and objections to existing registrations you may make, any changes to property permissions you may make, any changes to related interested parties you may make and other associated data, and any changes to your profile information (Audit Log Records).
We also automatically collect technical information, including anonymous data collected by the hosting server for statistical purposes, the Internet protocol (IP) address used to connect your device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform as well as cookie information, including tracking pixel and beacon identification information (Technical Information). Please see our Cookies Policy for further information.
We will also hold a record of the transactions between us made via the Darabase, Darabase.io and MonitAR Platforms.
Information we collect about you from other sources:
We may obtain the following personal information about you from the following sources, which we use in the ways described in the section below:
|Third Party Name||Categories of Data Collected|
|Your representative (where you are an owner)||Your contact details and your home or business address|
|Owners and occupants of a registered property||Your contact details and your written permission where you have provided this to an owner or representative (as applicable) to allow them to register a property on the Darabase, Darabase.io and MonitAR Platforms.|
|Credit reference agencies||Your credit score, credit status and other credit reference information.|
|HM Land Registry||Details relating to the ownership of your property or properties.|
In relation to your personal information that we process as a controller, data protection law requires us to have a valid reason to process it for each of the different purposes for which we use that information. The law refers to each reason as a ‘lawful basis’. The purposes for which we use your personal information and the lawful basis on which we rely to process it for each purpose is as follows:
Where you have provided CONSENT
We may use and process your personal information where you have consented for us to do so for the following purposes:
You may withdraw your consent for us to use your information in any of these ways at any time. Please see paragraph 10. (Your Rights) for further details.
Where necessary to comply with our LEGAL OBLIGATIONS
We will use your personal information to comply with our legal obligations:
Where there is a LEGITIMATE INTEREST
We may use and process your personal information where it is necessary for us to pursue our legitimate interests as a business, or that of a third party, for the following purposes:
Processing necessary for us to promote our business and measure the reach and effectiveness of our campaigns
Processing necessary for us to respond to changing market conditions and the needs of our users
Processing necessary for us to operate the administrative and technical aspects of our business efficiently and effectively
Where necessary for us to carry out PRE-CONTRACT STEPS you have requested or for the performance of our CONTRACT
We will use your personal information where this is necessary for us to perform our contract with you or to carry out any pre-contract steps you’ve asked us to so that you can enter into that contract, for the following purposes:
We will only publish (so that it is visible to other users) the address of the property that you register on the Darabase, Darabase.io and MonitAR Platforms and any related permissions. We will never publish your name or other personal information on the Darabase, Darabase.io and MonitAR Platforms unless required to do so by law.
We may disclose your information to our third party service providers, agents and subcontractors (Suppliers) for the purposes set out above. Our Suppliers can be categorised as follows:
|Recipient / relationship to us||Industry sector (& sub-sector)|
|Advertising, PR, digital and creative agencies||Media (Advertising & PR)|
|Cloud software system providers, including database, email distribution and document management providers||IT (Cloud Services)|
|Customer service/help desk platform providers||IT (Customer Services)|
|Facilities and technology service providers including scanning and data destruction providers||IT (Data Management)|
|Insurers and insurance brokers||Insurance (Underwriting & Broking)|
|Legal, security and other professional advisers and consultants||Professional Services (Legal & Accounting)|
|Market and customer research providers||Media (Market Research)|
|Social media platforms||Media (Social Media)|
|Website and data analytics platform providers||IT (Data Analytics)|
|Website and app developers||IT (Software Development)|
|Website hosting services providers Website hosting services providers||IT (Hosting)|
When sending your information to Suppliers, we only disclose to them any personal information that is necessary for them to provide their service and we have a contract in place that requires them to keep your information secure and not to use it other than in accordance with our specific instructions.
When we share your personal information with any third parties that are controllers of that information, they may disclose or transfer it to other organisations in accordance with their data protection policies. This does not affect any of your data subject rights as detailed below. In particular, where you ask us to rectify, erase or restrict the processing of your information, we take reasonable steps to pass this request on to any such third parties with whom we have shared your personal information.
We may disclose your personal information to other third parties as follows:
All information you provide to us may be transferred to countries outside the UK and EEA. By way of example, this may happen where any of our servers or those of our third party service providers are from time to time located in a country outside of the UK and EEA. These countries may not have similar data protection laws to the UK and so may not protect the use of your personal information to the same standard.
If you use our services whilst you are outside the UK and EEA, your information may be transferred outside those territories in order to receive those services.
If we collect your personal information, the length of time for which we retain it is determined by a number of factors including the purpose for which we use that information and our obligations under other laws. We do not retain personal information in an identifiable format for longer than is necessary.
We may need your personal information to establish, bring or defend legal claims. For this purpose, we will always retain your personal information for 7 years after the date it is no longer needed by us for any of the purposes listed under paragraph 3. (How and why we use your personal information) above. The only exceptions to this are where:
We employ security measures to protect the personal information you provide to us, to prevent access by unauthorised persons and unlawful processing, accidental loss, destruction and damage. When we have provided (or you have chosen) a password allowing you access to certain parts of the Darabase, Darabase.io and MonitAR Platforms and Sites, you are responsible for safeguarding it and keeping it confidential and you promise not to allow it to be used by third parties.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do everything possible to protect your personal information, we cannot guarantee the security of any personal information during its transmission to us online. You accept the inherent security implications of using the internet and will not hold us responsible for any breach of security unless we are at fault.
If you are using a computer or terminal in a public location, we recommend that you always log out and close the website browser when you complete an online session for your security. In addition, we recommend that you take the following security measures to enhance your online safety: we recommend you frequently change your password. Keep your passwords private. Remember, anyone you knows your password may access your account. Avoid using the same password for multiple online accounts. We will never ask you to confirm any account or credit card details via email. If you receive an email claiming to be from darabase.com asking you to do so, please ignore it and do not respond.
In addition, if you linked to the Darabase, Darabase.io and MonitAR Platforms from a third party website, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party website and recommend that you check the policy of that third party website.
‘Cookies’ are small pieces of information sent to your computer or device and stored on its hard drive to allow our Sites to recognise you when you visit.
You have a number of rights in relation to your personal information under data protection law. In relation to certain rights, we may ask you for information to confirm your identity and, where applicable, to help us to search for your personal information. Except in rare cases, we will respond to you within 1 calendar month from either:
You have the following rights, some of which may only apply in certain circumstances:
|Your Rights||Further Information|
|To restrict processing of your personal information||
You may ask us to restrict the processing of your personal information in the following situations:
In these situations, we may only process your personal information whilst its processing is restricted if we have your consent or are legally permitted to do so, for example for storage purposes, to protect the rights of another individual or company or in connection with legal proceedings.
|To electronically move, copy or destroy your personal information in a standard, machine-readable form||
Where we rely on your consent as the lawful basis for processing your personal information or need to process it in connection with a contract in place directly with you, you may ask us to provide you with a copy of that information in a structured data file. We will provide this to you electronically in a structured, commonly used and machine readable form, such as a CSV file.
You can ask us to send your personal information directly to another service provider, and we will do so if this is technically possible. We may not provide you with a copy of your personal information if this concerns other individuals or we have another lawful reason to withhold that information.
|To complain to a data protection regulator||You have the right to complain to a data protection regulation (which in the UK is the Information Commissioner’s Office (ICO)) if you are concerned about the way we have processed your personal information. Please visit the ICO’s website for further details.|
If you wish to write to us, please write to Darabase Limited, Bourne House Queen Street, Gomshall, Guildford, GU5 9LY, United Kingdom.
Our email address for data protection queries is email@example.com alternatively you can contact us via the Darabase, Darabase.io and MonitAR Platforms.
Please see our Term of Use for legal information relating to Darabase Limited.